Plain-language definitions.

Every expert-network term explained in plain language, with concrete examples and cross-links to the service or use case it applies to. 50 terms today, growing weekly.

Terms defined
50
Last refreshed
Q1 2026
Coverage
Compliance · research · methodology
01/All Terms (A–Z)50 entries
01
ALTERNATIVE DATA
Alternative Data

Alternative data is non-traditional information used in investment research — distinct from public filings, sell-side research and tradit…

02
B2B CUSTOMER INTERVIEW
B2B Customer Interview

A B2B customer interview is a structured conversation with a business buyer (typically an enterprise decision-maker or influencer) about …

03
B2B SURVEY
B2B Survey

A B2B survey is a structured quantitative research instrument administered to vetted business professionals. Distinct from consumer surve…

04
BUY-SIDE RESEARCH
Buy-Side Research

Buy-side research is internal investment analysis conducted by hedge funds, asset managers, PE firms, family offices and other allocators…

05
CHANNEL CHECK
Channel Check

A channel check is a structured primary-research interview with a channel intermediary — distributor, reseller, broker, agent, integrator…

06
CHANNEL INTELLIGENCE
Channel Intelligence

Channel intelligence is structured insight on competitive dynamics, pricing patterns, demand shifts and partner economics derived from in…

07
CHINESE WALL
Chinese Wall (Information Barrier)

A Chinese wall (also called an information barrier) is an internal compartmentalisation regime that separates teams within an organisatio…

08
CDD
Commercial Due Diligence (CDD)

Commercial Due Diligence (CDD) is the process of assessing a target company's competitive position, customer-base health, market dynamics…

09
COMPLIANCE FRAMEWORK
Compliance Framework

An expert-network compliance framework is the integrated set of controls a reputable network operates to ensure expert engagements meet r…

10
CONFLICT OF INTEREST
Conflict of Interest

A conflict of interest in expert-network engagements arises when an expert has a current commercial relationship — board seat, advisory r…

11
COOLING-OFF
Cooling-Off Period

A cooling-off period is the mandatory waiting time between when an expert departs an employer and when they may be matched to expert-netw…

12
CUSTOMER INTERVIEW
Customer Interview

A customer interview is a structured primary-research conversation with a current, former or prospective customer of a topic company — ty…

13
DUE DILIGENCE
Due Diligence

Due diligence is the systematic pre-transaction investigation of a target — typically a target company or asset — across commercial, fina…

14
EQUITY RESEARCH
Equity Research

Equity research is structured analysis of publicly-traded companies' investment merits — including financial modelling, sector context, v…

15
EXPERT ATTESTATION
Expert Attestation

An expert attestation is a short pre-call confirmation by the expert that they: (a) hold no Material Non-Public Information on the topic;…

16
EXCLUSION LIST
Expert Exclusion List

An expert exclusion list is the buyer-defined list of companies whose current employees and recently-departed employees cannot be matched…

17
EXPERT NETWORK
Expert Network

An expert network is a marketplace that connects buyers (investment funds, corporates, consulting firms) with vetted operating profession…

18
EXPERT NETWORK ROI
Expert Network ROI

Expert network ROI is the measurable return generated on expert-network spend, expressed through one of three lenses: investment outcomes…

19
EXPERT PROFILE
Expert Profile

An expert profile is the anonymised summary of an expert's professional background that a network presents to a buyer pre-call. Identity …

20
EXPERT RATING
Expert Rating

An expert rating is the performance score a network maintains for each expert, based on buyer feedback after each call. Used to inform br…

21
EXPERT RECRUITMENT
Expert Recruitment

Expert recruitment is the active sourcing process by which expert networks identify, qualify and onboard new experts. Channels include di…

22
EXPERT SOURCING
Expert Sourcing

Expert sourcing is the process by which an expert network identifies, qualifies and presents candidate experts for a specific buyer brief…

23
EXPERT SURVEY
Expert Survey

An expert survey is a structured quantitative research panel of vetted industry experts or operating professionals — distinct from consum…

24
EXPERT VETTING
Expert Vetting

Expert vetting is the verification process applied to every prospective expert before they are added to a network's available pool. Stand…

25
FREE EXPERT
Free Expert

A free expert is an operating professional who participates in expert-network consultations without payment — typically as part of a long…

26
GROUND INTELLIGENCE
Ground Intelligence

Ground intelligence is operator-level, region-specific or category-specific signal that's not available through desk research — typically…

27
GROUND TRUTH
Ground Truth

Ground truth is the operator-level reality of what's actually happening in a market, category or company — as distinct from the official …

28
KOL
Key Opinion Leader (KOL)

A Key Opinion Leader (KOL) is a recognised authority in a specific field whose published work, professional reputation and peer recogniti…

29
KOL PANEL
KOL Panel

A KOL panel is a structured group consultation that brings together 3-6 Key Opinion Leaders in a specific field for simultaneous interact…

30
MANAGEMENT REFERENCE CHECK
Management Reference Check

A management reference check is a structured reference-call programme on a specific executive — typically conducted by an independent thi…

31
MARKET SIZING
Market Sizing

Market sizing is the estimation of the total addressable, serviceable and obtainable market (TAM, SAM, SOM) for a product, category or bu…

32
MARKET STUDY
Market Study

A market study is a structured research engagement combining primary and secondary research on a defined market, category or sub-segment.…

33
MNPI
Material Non-Public Information (MNPI)

Material Non-Public Information (MNPI) is information about a publicly-traded company that has not been disclosed to the market and would…

34
NDA
Non-Disclosure Agreement (NDA)

A non-disclosure agreement (NDA) is a contract binding one or more parties not to disclose specified confidential information. NDAs inter…

35
PAID EXPERT
Paid Expert

A paid expert is a vetted operating professional who participates in expert-network consultations in exchange for a compensation rate set…

36
PANEL CALL
Panel Call

A panel call is a structured group consultation in which one buyer (or buying team) interviews 3-6 experts simultaneously on a shared top…

37
PRIMARY INTELLIGENCE
Primary Intelligence

Primary intelligence is structured competitive, customer or channel insight derived from primary sources — operators, customers, channel …

38
PRIMARY RESEARCH
Primary Research

Primary research is original data collected directly from sources — operators, customers, channel partners, ex-employees, end users — rat…

39
QUALITATIVE RESEARCH
Qualitative Research

Qualitative research is primary-research methodology that emphasises depth, meaning and context — typically through 1:1 interviews, focus…

40
QUANTITATIVE RESEARCH
Quantitative Research

Quantitative research is primary-research methodology that emphasises measurement and statistical reliability — typically through surveys…

41
REFERENCE CALL
Reference Call

A reference call is a structured 1:1 conversation with someone who has direct first-hand experience with the topic of inquiry — typically…

42
REGULATORY DD
Regulatory Due Diligence

Regulatory due diligence is the systematic pre-transaction assessment of a target company's current regulatory exposure, compliance postu…

43
SECONDARY RESEARCH
Secondary Research

Secondary research is research built from existing published sources — analyst reports, broker research, regulatory filings, industry dat…

44
SELL-SIDE RESEARCH
Sell-Side Research

Sell-side research is published equity (or fixed income) research produced by analysts at investment banks and broker-dealers. Distribute…

45
SUPPLIER INTELLIGENCE
Supplier Intelligence

Supplier intelligence is structured insight on a company's supplier or vendor base — gathered through interviews with suppliers themselve…

46
TAM SAM SOM
TAM, SAM, SOM

TAM is the Total Addressable Market — the maximum revenue a category could generate if every buyer used the product. SAM is the Serviceab…

47
TECHNICAL DD
Technical Due Diligence (TDD)

Technical Due Diligence (TDD) is the systematic assessment of a target company's technology stack, product architecture, engineering prac…

48
TRANSCRIPT LIBRARY
Transcript Library

An expert transcript library is a searchable archive of anonymised expert-call transcripts, organised by company, industry, topic and tim…

49
VOC
Voice of Customer (VoC)

Voice of Customer (VoC) is a structured, recurring primary-research programme with a company's current customer base, typically run by in…

50
WIN-LOSS
Win-Loss Analysis

Win-loss analysis is the structured practice of interviewing recent buyers — both those who chose you and those who chose a competitor — …

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