Terms & Conditions

FieldSignal provides competitive intelligence and expert consultation services, including but not limited to:

• +Expert interviews
• +Panel calls
• +Surveys and data collection
• +Custom intelligence projects
• +Access to anonymized transcript libraries
• +Research and analysis services

FieldSignal does not provide legal, financial, tax, investment, or accounting advice. Clients are responsible for evaluating the accuracy and suitability of any insights provided.

You may use our Services only if:

• +You are at least 18 years old
• +You have the legal authority to enter into a binding agreement
• +Your use complies with all applicable laws and regulations

You agree to:

• +Provide accurate information when engaging with FieldSignal
• +Not request or encourage experts to disclose confidential, proprietary, or material non-public information (MNPI)
• +Use all insights and deliverables in compliance with your own internal policies and applicable regulations

You are solely responsible for how you use information provided by FieldSignal.

All experts engaged through FieldSignal:

• +Must comply with FieldSignal's compliance framework
• +Must confirm they are not restricted by active NDAs
• +Must not share confidential, proprietary, or MNPI
• +Must have at least a 6-month gap from discussing their former employers, unless otherwise cleared

FieldSignal is not responsible for any expert's breach of their obligations.

All materials provided by FieldSignal — including interview transcripts, summaries, research findings, methodologies, and documentation — are owned by Growth Insights Limited.

Clients receive a limited, non-exclusive, non-transferable license to use deliverables internally. You may not:

• +Resell
• +Distribute
• +Publish
• +Copy
• +Sub-license

any FieldSignal content without written permission.

FieldSignal and the client agree to maintain confidentiality of all sensitive information exchanged in the course of the engagement.

FieldSignal may anonymize and aggregate insights to improve its services and database, without revealing client identities or sensitive details.

All fees must be paid according to the agreed pricing model. FieldSignal may:

• +Suspend services for late or overdue payments
• +Charge additional fees for custom or urgent requests

Payments are non-refundable unless required by law.

FieldSignal provides all Services on an “as-is” and “as-available” basis. FieldSignal does not guarantee:

• +Accuracy, completeness, or reliability of expert insights
• +That Services will meet your objectives
• +Availability without interruptions

You use FieldSignal's Services at your own risk.

To the maximum extent permitted by law, Growth Insights Limited — including its employees, contractors, and experts — shall not be liable for:

• +Indirect, incidental, or consequential damages
• +Loss of profits or revenue
• +Business interruption
• +Decisions made based on insights provided

FieldSignal's total liability in any claim is limited to the amount paid by the client in the preceding 90 days.

Expert opinions are their own and do not represent FieldSignal. We are not responsible for:

• +Actions taken by experts
• +Accuracy of expert statements
• +External websites or tools linked on our platform

FieldSignal may suspend or terminate Services:

• +For breach of these Terms
• +For non-payment
• +For compliance risks
• +At its own discretion with reasonable notice

Upon termination, the client must discontinue use of all FieldSignal deliverables.

These Terms are governed by the laws of the Hong Kong Special Administrative Region.

Any disputes shall be resolved exclusively in the courts of Hong Kong SAR.

FieldSignal may update these Terms at any time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

For questions regarding these Terms, contact us at:

Email

miles@fieldsignalhq.com

Entity

Growth Insights Limited

Jurisdiction

Hong Kong SAR