GTM Channel Discovery: Vertical SaaS
The company sells cloud software that runs self-storage and valet-storage businesses. Its buyers are facility operators. The team wanted to scale acquisition but was unsure whether to push outbound, social or search. The brief: find which GTM channel works for this operator buyer, which doesn't and why.
- Client
- Vertical SaaS · self-storage operators
- Sector
- Vertical SaaS / self-storage
- Engagement
- GTM channel discovery
- Timeline
- 5 weeks
The Challenge
What was at stakeSelf-storage operators are a defined buyer with a known category of software. The question was whether demand should be captured from existing search intent, created through paid social or driven by outbound. The team needed to know which channels actually produced trials before spend scaled.
How We Approached It
4 steps- +Ran five channels to a free-trial goal: Google search, review directories, cold outbound, Meta ads and partner integrations
- +Tested whether operators were actively searching for the category or needed to be reached cold
- +Tracked trials that reached real activation, not just sign-ups
- +Read each channel against the operator's actual buying behaviour
What We Delivered
3 outputs- +A ranked read on which channels produced activated trials
- +The reason search beat the others for this established-category buyer
- +A plan concentrating spend on capturing existing demand
Outcome
What it changed- +Google search and review directories won: operators actively look for storage software and trust peer-review sites, so intent was strong to capture
- +Outbound and partner integrations worked as secondary channels, especially for multi-site operators
- +Meta lost: operators do not evaluate back-office software from a social feed, so the spend produced little
In Their Words
Anonymised, role-based“Our category already has demand. People search for exactly what we sell. The test told us to go capture that, not try to manufacture it on social. Meta was the wrong room.”
Anonymity & Compliance
How this study was producedThis is a representative, anonymised composite of a go-to-market engagement. The client is described by what it does, never named, and the channel results illustrate the pattern we found rather than one account's exact figures. Each study reflects real engagement structure: channels were tested in parallel and measured against qualified pipeline, not vanity metrics. Talk to us about your channel mix.
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